Capabilities

Full power for your operation

A complete toolkit designed to eliminate chaos, control costs and scale your food business.

  • POS, orders and kitchen workflows synced in real time.
  • Inventory, recipes and costs controlled from one place.
  • Clear reports to make better decisions and grow with confidence.

Guided setup and support from day one.

Features overview
A leading channel

Your delivery operation should not run separately from the rest of your location

Receive branded orders and connect them with preparation, inventory, checkout and couriers. Every team works from the same information.

  • Zones, distance-based fees and free-delivery rules.
  • Pickup, delivery and scheduled orders for each location.
  • Your own couriers and operational status tracking.
  • Orders connected with kitchen, inventory and reports.
Explore the complete delivery module
Delivery operations setup
Delivery operations setup

Delivery conditions, schedules, zones and fees managed from one place.

Ordera by workflow

Quickly find what each team needs

Capabilities are grouped by operational moment so you can explore sales, channels, preparation and management without getting lost in one endless list.

Sales and checkout

Sell quickly and stay in control

From catalog setup to cash closing, every sale keeps its prices, payments, owners and traceability.

Point of Sale (POS)
Point of Sale (POS)

POS checkout view with multiple payment methods in one flow.

Point of Sale (POS)

Fast checkout software with multiple payment methods, split payments, discounts, surcharges and configurable tips.

Includes

  • Fast product entry
  • Multiple payment methods
  • Simple counter and dining flow
Cash management
Cash management

Cash register opening, movements and closing report.

Cash management

Control openings, closings, shifts, income, expenses and cash differences by location.

Includes

  • Opening and closing
  • Movements and differences
  • Shifts and owners
Catalog and pricing
Catalog and pricing

Product catalog with prices, costs, availability and bulk editing.

Catalog and pricing

Manage products, categories, costs, taxes and availability; import by CSV, edit in bulk and upload images by ZIP.

Includes

  • CSV import
  • Bulk product and price editing
  • ZIP images and catalogs by location
Mercado Pago Online and QR
Mercado Pago Online and QR

Mercado Pago Online and QR flow linked to the order.

Configuration required

Mercado Pago Online and QR

Accept online and QR payments in enabled countries through assisted seller-account connection and setup.

Includes

  • Checkout Pro and QR
  • Payments connected to orders
  • Country-specific setup
Mercado Pago Point
Mercado Pago Point

Charge sent from Ordera to a compatible Point terminal.

Pilot

Mercado Pago Point

Send charges from Ordera to compatible Point terminals. Offered as a pilot validated by country and device.

Includes

  • Compatible terminal
  • Charge sent from checkout
  • Validation by country and device

Channels and customers

Connect dining room, counter and online sales

Receive orders from every channel and move them into one operational flow with rules for each kind of sale.

Online store, QR and public links
Online store, QR and public links

Public catalog with cart, shareable links, pickup and delivery.

Configuration required

Online store, QR and public links

Publish your catalog with cart, pickup or delivery, customize the experience and share short links or QR codes.

Includes

  • Catalog and cart
  • Configurable design and domain
  • Short links and QR codes
Tables, floor plan and QR ordering
Tables, floor plan and QR ordering

Dining room floor plan and QR ordering setup by table.

Tables, floor plan and QR ordering

Organize areas and tables on a floor plan, generate a QR for each table and review orders before sending them to preparation.

Includes

  • Dining room floor plan
  • Renewable QR per table
  • Review before preparation
Delivery, pickup and scheduled orders
Delivery, pickup and scheduled orders

Delivery orders consolidated into a single operational queue.

Configuration required

Delivery, pickup and scheduled orders

Receive delivery or pickup orders, set schedules, zones, distance-based and free-delivery rules, and assign your own couriers.

Includes

  • Pickup and delivery in one queue
  • Location-level settings
  • Status tracking
Sales channels and B2B portal
Sales channels and B2B portal

Catalogs and commercial rules by channel.

Configuration required

Sales channels and B2B portal

Create public or private catalogs with minimums, multiples and commercial rules by channel.

Includes

  • Private catalogs
  • Minimums and multiples
  • Rules by channel
Coupons and promotions
Coupons and promotions

Coupon and promotion condition setup.

Coupons and promotions

Configure discounts with dates, minimums, caps, channels and usage limits per customer.

Includes

  • Fixed or percentage discounts
  • Validity and limits
  • Use by channel and customer

Preparation and inventory

Coordinate what gets prepared and what is available

Kitchen, recipes, ingredients, stock and alerts work together to reduce improvisation and keep teams informed.

Kitchen screen (KDS)
Kitchen screen (KDS)

Kitchen screen with preparation and dispatch statuses.

Kitchen screen (KDS)

Show orders and their statuses on a clear screen so the kitchen knows what to prepare, what is in progress and what is ready.

Includes

  • Preparation statuses
  • Visible priorities
  • Less paper dependency
Ingredients module
Ingredients module

Ingredient setup per product or preparation.

Ingredients module

Define which ingredients each dish or preparation includes to standardize production and improve operational consistency.

Includes

  • Supplies by product
  • Stock movements
  • Base for costs and recipes
Recipes module
Recipes module

Recipe sheet with steps, portions and ingredients.

Recipes module

Document recipes by product with steps, portions and ingredients to streamline training and execution across the location.

Includes

  • Portions and steps
  • Preparation costs
  • Operational standardization
Smart inventory
Smart inventory

Inventory panel with supply-level stock and replenishment alerts.

Smart inventory

Track stock by location, ingredient movements, replenishment alerts, and recipe-linked consumption.

Includes

  • Supply-level stock
  • Replenishment alerts
  • Location-level control
Email notifications
Email notifications

Operational email setup with automated event-based alerts.

Email notifications

Automate operational and administrative email alerts so teams and managers stay informed.

Includes

  • Event-based alerts
  • Email communication
  • Alerts for owners

Management and follow-up

Measure operations and support your team

Review results by location, understand your customers and centralize operational and support follow-up.

Dashboard (BI)
Dashboard (BI)

Dashboard view with sales, average ticket and peak-hour insights.

Dashboard (BI)

Review sales, average ticket, top products and gross margin through operational dashboards by location.

Includes

  • Live sales and cash register
  • Metrics by location
  • Fast management view
Multi-location management
Multi-location management

Menu and pricing management across multiple locations.

Multi-location management

Manage multiple locations under one company, with location-specific prices, availability, stock, checkout and reports.

Includes

  • Menus by location
  • Centralized prices
  • Multi-location operation
Customers and purchase history
Customers and purchase history

Customer profile with history, notes and tasks.

Configuration required

Customers and purchase history

Review purchases, spend, average ticket and favorite products; add tags, notes and follow-up tasks.

Includes

  • Purchase history
  • Tags and notes
  • Follow-up tasks
Ticket support
Ticket support

Support inbox with tickets, statuses and follow-up.

Ticket support

Single support channel inside the system, with tickets, statuses and follow-up to ensure traceability for every case.

Includes

  • Centralized tickets
  • Follow-up statuses
  • Support history
Works on any screen

Ordera adapts to your real operation

Checkout on computer or touchscreen POS, kitchen on a dedicated display, tablet orders, laptop administration and phone tracking.

Computer
Tablet
Phone
Touch POS
Kitchen display/KDS
Counter and fast sales
Counter or preparation
Your brand, your domain

Publish your menu or portal with an Ordera subdomain or your own domain

Each business can use an Ordera subdomain and, depending on plan, connect owned domains or subdomains through DNS setup.

menu.tumarca.com
pedidos.tumarca.com
delivery.tumarca.com

Ready to transform your operation?

Our specialists can help you set up Ordera to fit your exact needs.

Request a demo