Delivery connected to your operation

Your delivery, with your brand and your rules.

Receive direct orders, define how each delivery is priced, organize your couriers and keep kitchen, checkout and inventory in the same workflow.

  • A configurable online channel for each location.
  • Fees by zone, fixed amount or distance.
  • Operations connected to orders and preparation.
Ordera delivery settings panel
Configurable zones and fees
Couriers and delivery statuses
Orders connected to inventory
Your identityColors, images and business information.
Your zonesCoverage and price based on location.
Your couriersAssignments and delivery statuses.
Everything connectedOrders, preparation, checkout and inventory.
A channel built to operate

Much more than publishing an online menu

Delivery is part of the system your team uses every day and can adapt to each location's conditions.

An experience with your identity

Customize colors, images, header, information and links visible to customers.

Delivery priced by your criteria

Configure fixed, per-kilometer or zone fees, including free-delivery thresholds.

Channels for different campaigns

Publish channels with catalogs, featured products and specific commercial rules.

Immediate, pickup or scheduled

Define available schedules and fulfillment modes based on how your business works.

From the shop to your team

The order is not isolated in another app

Ordera preserves the commercial information and brings it into store operations to reduce duplicate entry and confusion.

Show me this journey
1

The customer builds the order

They choose products, fulfillment mode, address, time and an available payment method.

2

Ordera validates the conditions

It applies availability, promotions, channel rules and the corresponding delivery fee.

3

The location receives the order

The order enters with its information and items, ready for preparation and payment.

4

The team delivers and records

Operations can assign a courier, update statuses and keep the result in reports.

Delivery operating rules
Delivery operating rules

Availability and costs are managed from the location settings.

Each location decides

Coverage, price and free delivery without guesswork

Configure how you deliver and let Ordera apply the matching conditions when the order is quoted.

  • Delivery zones drawn for each location.
  • Inherited, fixed or per-kilometer fees.
  • Minimum amount to enable free delivery.
  • Fallback fee when the configuration requires it.
  • Address and distance validation when Google Maps is enabled.
In-house delivery

Organize your own couriers

Keep a delivery personnel registry, assign orders and follow the work through clear statuses inside Ordera.

  • Delivery personnel associated with each location.
  • Order assignment and reassignment.
  • Out-for-delivery and delivered statuses.
  • A dedicated work view for the courier.
Team workflowOrganized delivery
Connected
Order assignedThe team selects who will make the delivery.
01
Out for deliveryThe courier marks that the order has left the store.
02
DeliveredThe operation is updated in the system.
03
The difference is the connection

A delivery order also moves your operation

Depending on setup and subscribed modules, the same order can support different areas without entering it again.

Preparation

Items enter the order workflow so kitchen or production can continue the work.

Inventory

Products and ingredients can be consumed according to the policy configured for the location.

Checkout and payment

The order keeps amounts, taxes, delivery fees and payment status.

Reports

Channel sales remain available to analyze with the rest of the operation.

Frequently asked questions

What owners usually ask before starting

Final availability depends on the plan, country and commercial account configuration.

Can I use my own couriers?

Yes. Ordera lets you register delivery personnel by location, assign orders and work with out-for-delivery and delivered statuses.

How is the delivery fee calculated?

You can configure a fixed fee, a per-kilometer amount or zone-specific fees. A fallback fee is also available for cases defined by the location.

Can I offer free delivery?

Yes. Delivery zones and settings support thresholds that apply free delivery when the order reaches the configured amount.

Does the order reach the kitchen?

Online orders enter the order workflow with their items and statuses. The exact journey depends on operating settings and enabled modules.

Can I offer pickup?

Yes. Each location can enable delivery, pickup and scheduled modes according to its schedules and configuration.

Can the shop use my identity?

Yes. You can configure colors, images, information, links and several visible aspects of the public channel.

See it with a real order

Your delivery can be a connected channel, not another separate task

In a demo we show how the journey is configured from the customer's order through preparation, assignment and delivery.